In Rowan County, the Department of Social Services (DSS) serves as a lifeline for individuals and families facing various challenges or requiring specific resources. DSS is tasked with administering a comprehensive array of programs aimed at safeguarding the welfare of residents across the state. From child protective services to adult protective services, they intervene to ensure the safety of vulnerable populations. Additionally, they facilitate access to essential resources such as Medicaid, SNAP benefits, and childcare assistance, striving to alleviate economic hardships. Through case management, counseling, and community outreach, Rowan County departments of social services endeavor to foster resilience and empowerment within their communities, embodying a commitment to social justice and equitable support for all.

The Department of Social Services (DSS) serves a broad spectrum of individuals and families who may be experiencing various challenges or crises. This includes children, the elderly, individuals with disabilities, low-income families, and those facing homelessness. DSS provides support and assistance to these populations through a range of services such as child protection, foster care, adoption services, adult protective services, financial assistance programs, food assistance programs, and housing assistance programs. Their aim is to promote the well-being and self-sufficiency of those they serve by addressing their immediate needs and helping them access resources and opportunities for long-term stability and success.

The impact of the Department of Social Services (DSS) is profound and multi-faceted, reaching individuals, families, and communities across various dimensions. Firstly, DSS interventions often safeguard the safety and well-being of vulnerable populations, including children at risk of abuse or neglect, the elderly facing neglect or exploitation, and individuals with disabilities lacking adequate support. By providing timely and targeted assistance, DSS helps prevent crises and mitigate the harmful effects of challenging circumstances.

DSS programs aimed at economic assistance, such as SNAP benefits, Medicaid, and housing support, play a crucial role in alleviating poverty and promoting financial stability among low-income families. These initiatives not only address immediate needs for food, healthcare, and shelter but also empower individuals to pursue educational and employment opportunities, fostering long-term self-sufficiency.

DSS efforts extend beyond individual assistance to community-wide initiatives that promote social cohesion and resilience. Through advocacy, outreach, and collaboration with local organizations, DSS contributes to building stronger, more supportive communities where everyone has access to the resources and support they need to thrive.

Overall, the impact of DSS is far-reaching, touching the lives of countless individuals and families by providing essential services, promoting economic security, and strengthening the social fabric of communities.

Refinement of the CHIP was done throughout 2022 and 2023. Rowan County Department of Social Services and performance measures were added the the CHIP in 2024, therefore we have no progress to report in 2022 or 2023.

Rowan County Department of Social Services (DSS) plays a vital role in protecting children and supporting families by working closely with other organizations throughout the county to raise awareness about child abuse and neglect. Through community events, educational campaigns, and collaborative efforts with local partners, DSS helps ensure that families, service providers, and the broader community understand the signs of abuse and the importance of early intervention. In addition to their awareness efforts, DSS actively makes referrals to evidence-based parenting programs, such as Triple P (Positive Parenting Program), which provides parents with practical strategies to manage behavior, build strong relationships, and create safe and nurturing environments for their children. By connecting families to these valuable resources, DSS helps strengthen family units and promotes healthier, safer homes for children in Rowan County.