Clear Impact logo P

CHA Behavioral Health Services

Measures

Most Recent Period
Current Actual Value
Current Target Value
Current Trend
Baseline % Change
PM
Access to Care
% of Behavioral Health Clients who are able to access one of their top 3 preferred appointment times and locations.
Q4 2022
100%
2
0%
PM
CustomerSatisfa
% of customers satisfied or highly satisfied- Behavioral Health
FY 2025
100%
96%
1
0%
PM
BH
# of distinct Behavioral Health patients served (Age)
Q4 2023
231
1
402%
PM
BH
# of Behavioral Health encounters (Age)
Q3 2023
339
3
246%
PM
BH
# of Behavioral Health encounters (Race)
Q3 2023
345
3
252%
PM
BH
# of distinct Behavioral Health patients served (Race)
Q3 2023
140
3
268%
PM
BH
# of Behavioral Health encounters (Ethnicity)
Q3 2023
345
3
252%
PM
BH
# of distinct Behavioral Health patients served (Ethnicity)
Q4 2023
231
1
413%
PM
BH
# of Behavioral Health encounters (Age)
2023
1,878
1
171%
PM
BH
# of Behavioral Health encounters (Race)
2023
1,884
1
171%
PM
BH
# of Behavioral Health encounters (Ethnicity)
2023
896
1
77%
PM
BH
# of distinct Behavioral Health patients served (Age)
2023
895
1
124%
PM
BH
# of distinct Behavioral Health patients served (Race)
2023
667
1
71%
PM
BH
# of distinct Behavioral Health patients served (Ethnicity)
2023
896
1
77%
PM
BH
# of distinct Behavioral Health patients served (American Indian/Alaska Native)- Annual
2023
6
1
200%
PM
BH
# of distinct Behavioral Health patients served (Asian) - Annual
2023
5
1
150%
PM
BH
# of distinct Behavioral Health patients served (Black/African American)- Annual
2023
126
1
88%
PM
BH
# of distinct Behavioral Health patients served (Native Hawaiian/Other Pacific Islander)- Annual
2023
0
1
-100%
PM
BH
# of distinct Behavioral Health patients served (White) - Annual
2023
357
1
18%
PM
BH
# of distinct Behavioral Health patients served (Other Race)- Annual
2023
145
3
806%
PM
BH
# of distinct Behavioral Health patients served (Race- declined to answer)- Annual
2023
28
2
2700%
PM
BH
# of distinct BH patients served (17 and younger)
2023
468
1
81%
PM
BH
# of distinct BH patients served (18-59)
2022
389
1
176%
PM
BH
# of distinct BH patients served (60+)
2023
38
2
3700%
PM
BH
# of distinct Behavioral Health patients served (Hispanic/Latino)
2023
487
1
46%
PM
BH
# of distinct Behavioral Health patients served (Not Hispanic/Latino)
2023
380
1
120%
PM
BH
# of distinct Behavioral Health patients served (Ethnicity- declined to answer)
2023
29
2
2800%
Powered by Clear Impact

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy