Mental Health Questions

What We Do

The mental health supplemental question set was added to the Adult CAHPS survey in 2021. The introduction to this set of questions reads, "People can get counseling or mental health treatment for many different reasons, such as: Feeling depressed, anxious, or stressed. Personal problems (like when a loved one dies or when there are problems at work). Family problems (like marriage problems or when parents and children have trouble getting along). Needing help with drug or alcohol use."

Who We Serve

Adult Medicaid members

Measures

HP CAHPS

Mental Health (Appointment) - % of surveyed adult Medicaid beneficiaries who responded "yes" to having made appointments for counseling or mental health treatment in the last 6 months

MY 2024

28%

11%

HP CAHPS

Mental Health (Scheduling Difficulty) - % of surveyed adult Medicaid beneficiaries who responded that it was "somewhat, very or extremely difficult" to make appointments with the person they saw for counseling or mental health treatment

MY 2024

30%

76%

HP CAHPS

Mental Health (Scheduling Satisfaction) - % of surveyed adult Medicaid beneficiaries who responded that they "usually or always" were able to make an appointment for counseling or mental health treatment as soon as they needed

MY 2024

71%

-17%

HP CAHPS

Mental Health (Medication) - % of surveyed adult Medicaid beneficiaries who responded "yes" to having taken medicine through their counseling or mental health treatment

MY 2024

34%

12%

HP CAHPS

Mental Health (Prescription Difficulty) - % of surveyed adult Medicaid beneficiaries who responded that it was "somewhat, very or extremely difficult" to get their prescriptions for mental health medicines as soon as they needed

MY 2024

20%

31%

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.