The NC Navigator Consortium is a statewide network of 10 health care, social service and legal aid organizations that collectively help educate North Carolinians on benefits made available through the Affordable Care Act and enroll individuals and families in affordable health coverage through the Health Insurance Marketplace. This is a free service that provides unbiased assistance to consumers to help understand the options available in the Health Insurance Marketplace.

In Alamance County, navigators are located within select offices of Piedmont Health Services, the federally qualified health center, and the local Legal Aid of NC office. Consumers in need of assistance are encouraged to call the Piedmont Health Services offices of Charles Drew Community Health Center, Burlington Community Health Center or Scott Community Health Center, or call the toll-free number for Legal Aid of NC, 1-855-733-3711, to schedule an appointment.

In NC, Health Insurance Marketplace enrollment increased from 535,803 in 2021 to 800,850 in 2023. The percentage of Alamance County residents under 65 without any health insurance coverage has consistently ranged between 12% and 14% from 2021 to 2023. It cannot be determined at this time the number of health insurance marketplace enrollments in Alamance County that were as a result of patient navigator services.