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Goal 12: Create a culture of CUSTOMER SERVICE within PHS that enables staff to always serve, engage, and be responsive to feedback from customers.

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Key partners

Action plan and actions

Strategy

Strategy 4.1: Adhere to the Baldrige Excellence Framework criteria for Measurement, Analysis, and Knowledge Management that is proven to contribute to organizational success.

Why Is This Important?

Why is this important?

What impact are we seeking?

Strategy

Strategy 4.1: Adhere to the Baldrige Excellence Framework criteria for Measurement, Analysis, and Knowledge Management that is proven to contribute to organizational success.

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Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

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