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1.1 Modernize ALTSD Modernize Aging and Long-Term Services Department’s rules, policies, procedures, and business practices to administer more effectively the Older Americans Act (OAA) programs as well as State-funded services

Story Behind the Curve

This is a new initiative developed out of the challenges faced during the COVID-19 pandemic.  Alternative modernizing methods were created during this time-period by providers, AAAs, and the State Unit on Aging. The institutionalization of the viable options for older adult services are being evaluated and implemented.

Partners

AmeriCorps Volunteer Programs, Area Agencies on Aging, Children’s Cabinet, Department of Higher Education, Department of Health, Department of Veteran’s Services, Early Childhood Education and Care Department, Farm to Table/New Mexico Grown, Governor’s Commission on Disability, Human Services Department, Indian Affairs Department, Managed Care Organizations, New Mexico State University, New Mexico Food Bank Association, Non-profit Entities, Older Americans Act Senior Service Providers, Public Education Department, Senior Olympics, University of New Mexico.

What Works

Developing new avenues for collaboration, communication, nurturing and building rapport, characterized by being flexible and innovative while creating initiatives that have a strategic planning component, detailed action steps, crucial review and revision, implementation, monitoring, then analyzing and normalizing the revised initiative ensuring the modernization of the Aging and Long-Term Services Department policy requirements.

What We Do

  • Support aging in place-providing services in homes and communities
  • Support caregivers
  • Combat senior hunger
  • Encourage healthy and productive aging
  • Build and sustain capabilities to meet emerging needs and challenges

Who We Serve

At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.

How We Impact

Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.

Design Specification: Non-Data Driven Measure

Design Specification: Non-Data Driven Measure

Performance Dates

Frequency of Reporting

Actions Taken/Results

Implement and approve updated policies and procedures annually. 

 2022  2023  2024  2025 

   Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) 

2022 – Drafted, pending review from Policy Division and OGC

Update policies and rules to align with alternative service delivery models. 

2022 

   Annually Reporting Month ↓ January FFY22 (10/1/20219/30/2022) 

2022 – Drafted, pending review from Policy Division and OGC

Optimize the Area Plan Guidance to ensure compliance with this State Plan and policies and procedures. 

2022 

   Annually Reporting Month ↓ January FFY22 (10/1/20219/30/2022) 

2022 – Drafted, pending review from Policy Division and OGC

AAAs and Providers will complete the certification for Medicaid eligibility and submit billing for reimbursable services. 

 2022  2023  2024  2025 

   Annually Reporting Month ↓ January FFY22 (10/1/20219/30/2022)

2022 - Adult Day Cohort established, AAA assistance with Medicaid/ABCB application, pending HSD/MCO review, and approved billable status completion   

​Update and implement the consumer assessment/reassessment tool.  

2022 

   Annually Reporting Month ↓ January FFY22 (10/1/20219/30/2022)

2022 - OAAPS data point requirement issued to AAAs in the 2021 Area Plan guidance

Update and test the emergency preparedness plan.  

 2023  2024  2025 

   Annually Reporting Month ↓ January FFY22 (10/1/20219/30/2022) 

2022 - Emergency Preparedness requirement issued to the AAAs in the 2021 Area Plan guidance and FY22 contract language changes

Expand and improve the program design framework to guide innovative and model projects. 

 2023  2024  2025 

   Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) 

2022 - Innovative service plan issued in 2021 Area Plan guidance and FY22 contract language changes

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy