Information and Assistance is a service that:

• provides the individuals with current information on opportunities and services available to the individuals within their communities, including information relating to assistive technology;
• assesses the problems and capacities of the individuals;
• links the individuals to the opportunities and services that are available;
• to the maximum extent practicable, ensures that the individuals receive the services needed by the individuals, and are aware of the opportunities available to the individuals, by establishing adequate follow-up procedures; and
• serves the entire community of older individuals, particularly—
  • older individuals with greatest social need;
  • older individuals with greatest economic need; and
  • older individuals at risk for institutional placement.

Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers

• Support aging in place-providing services in homes and communities
• Support caregivers
• Combat senior hunger
• Encourage healthy and productive aging
• Build and sustain capabilities to meet emerging needs and challenges

At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.

Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.