The SHIP Program reached 14,324 individuals of Medicare beneficiaries who received benefits and individuals who were screened for low-income subsidy program, including assistance in completion an application to help pay for premiums and lower drug costs. 

Partnering with NM Area Agencies on Aging and Indian Area Agency, religious ministries (Statewide), AARP, The New Mexico Alliance of Health Councils, NM Department of Health, NM Retiree Healthcare Authority, Educational Retirement Board, Office of the Attorney General, and Office of Superintendent of Insurance, Mobile Integrated Healthcare Program with the City of Las Cruces, New Mexico Health Navigators (Statewide), NM AARP (Statewide), Oasis Albuquerque, University of New Mexico Osher Lifelong Learning Institute (OLLI), Albuquerque, NM Western Institute for Lifelong Learning (WILL).  Silver City, NM, New Mexico Office of Indian Elder Affairs (OIEA) (Statewide), NM Alliance of Health Councils  (Statewide), NM Retiree Health Care Authority (Statewide), UNM Veteran’s Upward Bound Program (Northern NM), New Vistas-Centers For Independent Living (NE), The Ability Center (SW), NM State Police (Statewide), Taos Pueblo HHS (NE), San Ildefonso HHS (NE) and University of New Mexico - Community Health Workers (OC).

Provided community information and education events to include topics related to Medicare, Medicaid,  Medicare Fraud/Abuse/Errors, other benefits and public assistance programs. Working with Medicare Improvement  for Patients and Providers Act (MIPPA) grantees in state to develop quarterly enrollment events. Partnering with   Rural and Frontier partners to connect New Mexicans in underserved areas with resources. Collaborating with AAA and OIEA  to develop relevant vital programming. Expanding virtual presentations of Medicare 101 workshops to include hybrid in-person  events. Launching virtual/Facebook live/ other social media monthly minute presentation in English and Spanish.

SHIP is a national program that offers one-on-one assistance, counseling, and education to Medicare beneficiaries, their families, and caregivers to help them make informed decisions about their care and benefits. SHIP services support people with limited incomes, Medicare beneficiaries under the age of 65 with disabilities, and individuals who are dually eligible for Medicare and Medicaid.

The SHIP mission is to empower, educate, and assist Medicare-eligible individuals through objective outreach, counseling, and training. The SHIP vision is to be the known and trusted community resource for Medicare information.