Story Behind the Curve
Currently there are only 5 regions for LTCOP (NW, NE, SW, SE and Metro). All RC positions were filled as of 6/30/2022.
Partners
New Mexico State Personnel Office
What Works
LTCOP has improved the long-term care ombudsman training which will help in preparing new staff for the job and improve retention. LTCOP has also restructured operations within the division to carry out a more cohesive approach to carry out the role of the regional coordinators, including volunteer recruitment and oversight, inter-departmental referrals, and in-person visits to long-term care facilities with the aim of improving efficiency and job performance and satisfaction.
What We Do
Who We Serve
How We Impact
Design Specification: Non-Data Driven Measure
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
Raise the number of RC investigative specialists by filling vacant positions. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Currently there are only 5 regions for LTCOP (NW, NE, SW, SE and Metro). All RC positions were filled as of 6/30/2022. |