Measure 10.2.3 A Description

Ensure facilities are accessible

Purpose and Significance:

The purpose of this measure is to assess the accessibility of services when they are provided offsite or in a temporary location. In order for the health department to implement processes, programs, and interventions, the facilities must consider accessibility, especially among those with disabilities for greater ease of access and safety.

Assurance of accessibility to health department’s facilities or services when services are provided offsite or in a temporary location.

*If the health department has not provided services in an offsite or temporary location in the past five years, this must be indicated to PHAB and no documentation is needed for this requirement.*

Type:

1 example (narrative of an example is acceptable)

Dated Within:

5 Years

Guidance:

The intent of this requirement is that the health department consider accessible services provided in offsite or temporary locations, based on Americans with Disabilities Act (ADA) requirements.

This requirement does not address permanent health department facilities. The intent is to demonstrate accessibility of temporary or intermittent offsite locations, which could include, for example, drive-thru medical services, pop-up tents, use of vacant parking lots (e.g., vaccine or supply distribution), community centers or schools (e.g., flu vaccine clinics), or community kitchen or garden (e.g., nutrition class).

Documentation could demonstrate actual or planned use of offsite or temporary locations considering accessibility, for example, by engaging the disability community (e.g., Centers for Independent Living, individuals with disabilities, or local organizations). Accessibility design aspects could consider, for example, wheelchair access, use of service animals, or appropriate signage for the deaf, blind, or hearing impaired, such as, use of braille, separate tactile or raised lettering, use of pictograms or visual aids.

Documentation could include, for example, meeting minutes that include a discussion of accessibility when considering location; email chain with another location to ask accessibility questions; photos demonstrating accessibility; or copy of the ADA compliance report of the facility.