Johnston County Area Transit System (JCATS) provides Human Services Transportation and some Public Transportation.

A variety of transportation services are provided, including medical trips in county and to destinations out of county, workplace and job training, senior centers, child care centers, social services, public hearings, dental care.

JCATS strives to also provide Rural General Public (RGP) transportation to school, work, appointments, etc., at a reduced cost to riders. However, RGP funding support for this service is very restricted and because of the limited number of vehicles in the fleet, seating availability is secondary to riders served by contracting agencies. RGP services are offered 6am-5pm, Monday - Friday.

 In March of 2023, JCATS launched a new ride-share program called Quick Ride. The Quick Ride program allows for rides Monday-Saturday 6am-8pm in and around Smithfield and into Selma. This is a fee for service, low cost transportation option much like Uber. The cost is $6.00 each way.

Johnston County residents can be picked up anywhere in Johnston County and transported within Johnston County as well as surrounding areas. The surrounding areas include: Chapel Hill, Dunn, Durham, Fuquay-Varina, Goldsboro, Greenville, Kinston, Newton Grove, Wilson, and Raleigh.

With a population of over 200,000 and a designation of Rural, JCATS is the only transportation option. In 2021, total rides provided by JCATS were 70,792. Of that, 39,955 were to a medical appointment. In 2022, total rides provided by JCATS were 86,092. Of that, 51, 218 were to a medical appointment. The numbers represent a 21% percent increase in the number of medical transports made in one year. Also, general transport ridership increased by 13% from 2021 to 2022.