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VCP Network Agency Unified Consumer Satisfaction Surveys

Vermont Care Partners

% I found the video/phone options as effective as meeting in person

Current Value

60%

FY 2021

Definition

Story Behind the Curve

VCP network agencies were interested in learning about the impact of the COVID-19 pandemic upon people's perception of services provided via teletherapy and telephony.  

FY                                          #

FY20                                   2622

FY21                                   4929

Partners

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Action Plan

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