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VCP Network Agency Unified Consumer Satisfaction Surveys

Vermont Care Partners

%I found the services provided during COVID-19 helpful.

Current Value

79%

FY 2021

Definition

Story Behind the Curve

VCP Network agencies were interested in learning more about people's experience of the effectiveness of services provided virtually and by telephon during the COVID-19 pandemic.

FY                                                      #

FY2020                                             2424

FY21                                                 4525

Partners

What Works

Action Plan

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