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World Class Customer Service

Vermont Care Partners

W.10 - Agency promotes staff safety

Current Value

2.0

FY 2023

Definition

Story Behind the Curve

Staff who feel safe in their positions provide higher quality care and remain in their positions longer.  Agencies that put staff safety at the front and center of their work are known as an excellent place to work and receive care.

0 - Agency does not meet criteria (does not meet at least 3 of the 4 criteria above in Calculation Specifications)

1 - Agency partially meets criteria (meets at least 3 of the 4 criteria in Calculation Specifications)

2 - Agency meets criteria (meets all 4 criteria in Calculation Specifications

Partners

What Works

Strategy

Action Plan

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