% of clients that were successfully assisted by receiving counsel & advice or limited representation
Current Value
88%
Definition
In calculating the % of clients that were successfully assisted through counsel and advice or limited representation, we only counted clients whose service was completed.
Story Behind the Curve
In this reporting period, the office did open/have open 64 cases. In fourteen of these cases, the office closed the case after losing contact with the client (the client stopped responding to communications from the office) so services were not provided. For the remaining 50 unique cases where we provided legal services, some of those cases were for legal issues in a different substantive area for the same client. We reported the 37 unduplicated clients that we served.