DHHS Organizational Units have minimized hazard, operational and strategic risk, while maximizing the means by which their objectives can be accomplished
Percentage of auditees offered feedback opportunities
Current Value
100%
Definition
Measure Definition
IA works closely with OUs to ensure that it fulfills its result statement of minimizing risk for OUs. One method to help IA determine this is to provide feedback opportunities for OUs after an engagement is completed. This measure tracks the percentage of OUs which have been audited that were give a chance to provide feedback, and is calculated on a 12 month rolling basis.
Story Behind the Curve
IA has developed different methods for auditees to provide feedback, including verbal feedback and a survey. At the end of the audit, verbal feedback is solicited and the survey is sent to the auditee. There were audits in calendar year 2024 where feedback was not requested, but all audits in 2025 have gathered feedback; as such, the percentage continues to increase.
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