Percentage of noncompliances that are reversed during the IDR process
Current Value
20.00%
Definition
Measure Definition
Percentage of contested noncompliance citations resolved in favor of the provider via Internal Dispute Resolution (IDR).
Story Behind the Curve
The variance in this curve is driven by a low sample size rather than systemic changes in compliance. With few requests submitted, the outcome of any single dispute has a disproportionate impact on the overall rate. Under the newly implemented technical assistance (TA) structure, programs now receive guidance for low- and medium-risk first time noncompliances that previously triggered citations. While we may see a temporary increase in variance requests if providers fail to leverage this assistance, our long-term goal is for TA to deepen the understanding of health and safety rules, ultimately reducing total noncompliance over time.