Vulnerable populations served by DLBC providers are protected and treated with dignity and 1 more...
Decrease monthly percentage of medical cannabis patients and providers who contact CMC customer service for assistance with items that can be done through the website.
Current Value
1%
Definition
Measure Definition
The Center for Medical Cannabis customer service team receives phone calls and emails from customers who need help within the program.
This measure takes the total number of emails and phone calls that are received and divides them by the number of patients registered in the program.
Story Behind the Curve
There is no curve noted at this time.
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.