Strategy E: Protection from Abuse, Neglect, & Exploitation

Facility Complaints: Number of abuse, gross neglect, or exploitation complaints for Residential Care Facilities for the Elderly (RCFE)

2,880 2020

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About the Indicator

Residential Care Facilities for the Elderly (RCFEs), or assisted living facilities, are non-medical facilities that provide a level of care that includes assistance with daily living. These facilities are licensed by the California Department of Social Services Senior Care Licensing Program. In addition, the Long-Term Care Ombudsman Program assists RCFE residents with issues related to day-to-day care, health, safety, and personal preferences. Ombudsman representatives review and investigate reports of abuse or neglect in RCFEs.

This indicator measures the number of RCFE complaints received by the Ombudsman for abuse, gross neglect, or exploitation. Check out the Inclusion and Equity, Not Isolation Goal Page to explore dynamic visualizations and view more detailed data related to this topic.

About the Data

To learn more about our data sources and methodologies, please see the Data Dashboard for Aging - About the Data Technical Guide.

Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy