The wording for this question changed from "seen" to "talked to" starting in 2021, allowing respondents to incorporate video and phone visits.
Please see note above about the language change associated with the question starting in the 2021 survey tool. A high percentage of survey respondents indicate that they access care from 1 or more specialists. The percentage increased in 2021 when the wording of the question more logically incorporated video and telephone visits.