Long Term Care (LTC) Unit

# of applications closed out during the month

269Jun 2022

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Notes on Methodology

  • Applicants, family members and assisters
  • DAIL Nursing Staff
  • Vermont Legal Aid
  • Private Attorneys
  • Area Agencies on Aging
Story Behind the Curve

This performance measure was chosen by DVHA to evaluate the impact of COVID-19 on key operational indicators.  Since the public health emergency started, Long Term Care (LTC) Medicaid has been focused on ensuring eligible Vermonters can access necessary services through the application process.

In March 2020, Vermont temporarily accepted self-attestation and suspended the 60-month look back period for LTC applicants.  On October 5, 2020, LTC Medicaid returned to "nearly normal" LTC application processes.  More time will be allowed for applicants to provide requested LTC Medicaid verification documents. 

LTC experienced a decline in processed applications for January 2021 due to the following reasons:  two State holidays; staff accommodating remote educational needs of children; staff illness & medical leaves; an annual audit; and a high number of IT System problems.   As CY 2021 has progressed, the trend has been for DVHA's LTC Medicaid Program to receive increasing numbers of new applications.  Additionally, applicants and providers seem anxious to receive an eligibility decision on pending applications, which has resulted in an increased number of assister and provider inquiries about status of applications.

Last Updated: 06/01/2021

Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy