https://wncll.org/

The “story behind the measure” is a compilation of narrative from lived experiences shared during community listening sessions on the 2021 CHA health focus areas and cross-cutting results related to dismantling white supremacy culture and creating trauma-informed systems for a resilient community. The included “story” narrative below focuses more broadly on the systemic factors in the community environment in which programs operate and function. As programs and performance measures begin and/or strengthen, there will be organic opportunities for direct narrative collection to occur from program staff providing implementation and from community members engaged in the program’s services.

What's Helping What We Do? These are the positive forces at work in our strategy/ program that influence how much we do or how well we do it.

• Providing opportunities for authentic listening and connection

• Creating an environment of non-judgement

What's Hurting What We Do? These are the negative forces at work in our strategy/program that influence how much we do or how well we do it.

• Funding cuts have limited ability to consistently connect with others on the WNC Listening Line

• Isolation and poverty - barriers to accessing social determinants of health