City of Portland residents and stakeholders access Portland.gov and Portlandmaps.com to conduct business with the City and find critical information or updates.

Portland.gov serves as the City’s front door to services. Portlanders use the City’s website to pay bills, look up City events, and discover new ways for interacting with their government. Portlandmaps.com leverages Global Information System (GIS) technology to produce maps of the city for Portlanders to use for reports, open data, permits, land use, sewer assets, County Assessment information and more.

Website availability and uptime is important because it impacts transparency and operational efficiency of services that the City provides to Portlanders. The City is also working on improving increased accessibility related to The Americans with Disabilities Act (ADA) of these websites, which will allow the City government to connect with a larger and more diverse group of community members.

Portland.gov and Portlandmaps.com uptime percentage is close to 100 percent. This demonstrates the City’s commitment to making services more accessible and managing an effective digital infrastructure system.

On an average day, these websites experience more than 500,000 visits. Portlanders use these websites as a critical information sources, as evidenced by a steep increase of views during recent elections, rising to around 1.3 million views per day.

Uptime is measured by a third-party application called WhatsUp Gold. 

Learn more at the Bureau of Technology Services website, including about the Digital Services team that runs the City websites.

Visit the Office of Equity's webpage on Web and Application Accessibility to learn about the City's work to improve the accessibility of its web content and mobile apps.