P5 - OH is a Sustainable, Vibrant and Innovative Organisation Accountable To Its Communities and 2 more... less...

Training

Stakeholders ( Clients, Staff, Funders)

(P5) % Clients satisfied with Otara Health's efforts

96.5% HY1 2018

Definition

Line Bar

Story Behind the Curve

Otara Health's programmes and services are categorised under three pou

Whānau Mātauranga (Family Education)
Papakainga (Community Services)
Hapori Whānui (Community Systems)

This means that the clients surveyed are a mix of service users and service providers from across the health, social and political spectrums.

Partners

Funders

Auckland Council - Improving Māori input into Local Board Decision Making
Counties Manukau Health - Coordinated Care, Active Families, Active Futures
Great Potentials - HIPPY
Grass Roots Giving - Parents for Life
Ministry of Education - Incredible Years
Ministry of Health - Kaitohutohu
Ministry of Social Development - Teen Parenting
National Hauora Coalition - AWHI

Providers and Referees

WINZ
HNZC
NZ Police
General practioners and clinics
Plunket
Auckland Council
Counties Manukau Sport
Sports clubs
Schools

Clients

Children and the their families

What Works

Ensuring programmes and services are relevant and useful to clients
Keep promises and commitments
Keep all informed of matters important to clients especially their progress

Action Plan