Appeals Unit

Ret: % of eligibility appeals that are resolved prior to the formal Fair Hearing process

68.9% Mar 2023

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Notes on Methodology

  • Office of the Attorney General
  • DVHA Health Access Eligibility & Enrollment Unit
Story Behind the Curve

This performance measure is important because by resolving appeals prior to going to formal hearing we are providing Vermonters expeditious and favorable resolution to their eligibility appeals wherever possible, as well as saving state resources by not having to go through the formal Fair Hearing process before the Human Services Board.

This metric tracks the percentage of eligibility appeal requests received during a month that are resolved prior to a formal fair hearing.  Because internal resolution may take longer than one month, the data points for previous months may be updated retrospectively.

Narrative last updated:  02/16/2021

Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy