Systems Navigation (Frederick County FY18 to FY21)
How Much: # of participants served by a Systems Navigator - (Annual)
Current Value
41
Definition
Line
Bar
Story Behind the Curve
FY21
The number served declined because many families were reluctant to participate in virtual services.
The program also received fewer referrals.
FY19
Lower enrollments for FY19:
- A portion of the initial connections between navigator and potential participant conducted over the phone resulted in a referral that did not necessitate a face-to-face meeting
- Some of the families experiencing a crisis who were referred for navigation saw a resolution of said crisis before following through with their navigation appointment, which resulted in no enrollment.
Data Discussion
FY19
Count of families served (unduplicated) collected by internal records at quarter and aggregated for half fiscal year.
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