Health Services
# Sick Calls (includes medical, mental health, MAT, and dental)
Current Value
3,397
Definition
Story Behind the Curve
This performance measure includes medical, mental health, dental, and medication-assisted treatment (MAT) sick calls made each month of FY24 (July 2023-June 2024). The total number of sick calls made in FY24 was variable, with a low of 2,940 sick calls in February 2024 and a high of 3,968 sick calls in October 2023.
Partners
The DOC partners with a Health Services Contractor to perform the work indicated on this performance measure. Currently, the health services data are provided through the Electronic Health Record (EHR) Correctek.
What Works
Action Plan
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.