Systems Navigation (Frederick County FY 18 and beyond-Annual)
Better Off: % of families including LCT (not meeting either definitions) completing objectives toward family plan goals - (Annual)
88%FY 2021
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Story Behind the Curve
FY21
The annual percentage for this performance measure trended in the right direction compared to last year. The use of multiple service platforms that included texts, emails, phone calls and virtual meetings supported this positive trend.