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Vermont Psychiatric Care Hospital (VPCH)

Percentage of patients satisfied with treatment (in development)

Definition

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Story Behind the Curve

VPCH currently uses a brief survey that is provided to patients at discharge.  VPCH is not able to calculate a measure because it receives a very small number of responses to the survey.  VPCH is examining other survey methods and tools to obtain this information.

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Action Plan

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy