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Mental Health and Substance Abuse Court Programs

Howard Center

MH and SA Court Programs - %The services I received made a difference

Current Value

94%

FY 2016

Definition

Story Behind the Curve

In FY15, Howard Center switched to a standardized format for inquiring about client experiences. With this came a renewed focus on the collection of information to include the use of Survey Monkey and monthly reporting of survey results or continued paper surveys if preferred by the client.

At our Mental Health and Substance Abuse Court Programs, clients were asked to participate in the survey in the month of June.

FY14 – 37 responding

FY15 - 34 responding

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Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy