# 211 calls
Current Value
783
Definition
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Story Behind the Curve
The 211 resource is new to Logan County and residents need to be made aware it exists and what it provides. The goal is to increase Logan County residents' knowledge of the 211 resource. In 2017, there were a total of 982 calls; 1162 calls in 2018; 1250 in 2019; and 525 in the first half of 2020.
Partners
Access and Resource Coalition, Helpline Coalition
Action Plan
- Increase community use: identifty its existence and what this resource provides
- Implement monthly public service announcements regarding 211
- Phone App
- Restructure of COLCAS (update website, user-friendly, update directory)
- YouTube video
What We Do
Provide Information:
- Assess 211 Quarterly Reports and determine methods to increase awareness and interaction