Foundational Services
Objective 7.1. Staff training related to customer service will be provided to all staff at a minimum of once every two years with the first training occuring in 2018 and the second training occurring no later than 06/30/2020.
Current Value
98.00%
Definition
Line
Bar
Story Behind the Curve
This objective is related to an action that was not completed in this manner before 7/1/17, so 0% complete is baseline.
Partners
What Works
Cancelled due to COVID-19 and pandemic response.
Action Plan
Objective is % of staff completed customer service training in 2 year objective period. Determined based on data in Ohio Train.
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.