What does it measure?

Increasing and maintaining cash income is essential to ending homelessness, and indicative of the level of support participants receive from permanent supportive housing programs. In Alameda County, we would like to see increasing proportions of clients who increase or maintain their income as a sign that programs are attentively supporting participants.

How does it measure?

Question Q19a3 on the Annual Performance Report, “Client Cash Income Change – Income Source – by Start and Latest Status/Exit” provides income information for all adults enrolled in permanent supportive housing. The numerator is the sum of those who gained or increased income from start to annual/exit and those who retained income at the same level at annual assessment/exit as at program enrollment. The denominator is the total number of adults active during the report date range.

This performance measure is reported in cumulative, quarterly reporting periods that begin October 1st and end September 30th. The target is an annual goal.