Once a patient's telepsych visit has been completed, a summary of care and recommendations is then sent to patient's primary care provider. Once reviewed, an in-person follow up appointment is then encouraged so that the patient may discuss the telepsych visit with their PCP and create a plan of care.

What's helping:

• Providers discussing need for mental health care
• Easy access to care
• Summary of care being provided to primary care with recommendations

Whats hurting:

• Cost
• Stigma such as peer judgement
• Difficulty in attending, remembering, and desire to particpate in followup appointments

NC STeP

James Sprunt Community College

ECU Health Duplin

Mobile Crisis

Offering a convenient and cost-effective method to obtain mental health services:

• Education and awareness of importance of mental health; help break stigma of receiving care
• Work with providers and staff to incorporate a follow up appointment monitoring system to help with no-shows
• Increase community awareness of telepsych program

• Partner with NC STeP to provide a welcoming and accepting environment to discuss mental health barriers and to provide convenient appointments based on the needs of the patient.
• Encourage telepysch providers to ensure patient is aware of plan of care and recommendations at the end of each visit
• Missed appointment follow up