The "Story Behind the Curve" helps us understand the causes and forces at that work that explain the data behind [state the performance measure].

[How Much or How Well] What's Helping What We Do? These are the positive forces at work in our strategy/ program that influence how much we do or how well we do it.

• Agencies partnering together regularly to host medication drop events

• Lockboxes available through NCDHHS and distributed by JCDPH, Harris EMS, and Department on Aging at events

[How Much or How Well] What's Hurting What We Do? These are the negative forces at work in our strategy/program that influence how much we do or how well we do it.

• No funding to promote medication drop events through ads, etc

The following actions have been identified by our [organization/team/coalition] as ideas for what can work for this performance measure to make a difference on [name priority issue].

(A) Actions and Approaches Identified by Our Team These are actions and approaches that we think can make a difference for this performance measure.

• Hosting multiple medication drop events at various locations throughout the year

• Partnering with popular events to increase traction and take back more medicine, provide education to more people

(B) No-cost and Low-cost Ideas Identified by Our Team These are no-cost and low-cost actions and approaches that we think can make a difference for this performance measure.

• Hosting the medication drops is essentially free already

(C) What your customers think would work to do better These are actions and approaches that our customers think can make a difference for this performance measure.

• Heavily promoting the events

• Partnering with popular events to gain more traction and provide education to more people

(D) List of Questions/Research Agenda These are questions to follow-up on for this performance measure.

• What are additional events or locations we can partner with for medication drop