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Percent of individuals referred to voluntary services who enroll in those services

Current Value

49.0%

FYQ4 2024

Definition

Line Bar Comparison

Measure Definition

DAAS: This measure is the percentage of APS clients who are referred to community services and accept those services. This data is housed in the Leaps database and is reported by APS workers who make the referral to the client and then mark whether the referral was accepted or declined.

JJYS: This measure represents the percent of individual youth referred to Juvenile Justice and Youth Services (JJYS) voluntary services who enroll in JJYS Youth Services, by State Fiscal Year Quarter. Referrals are collected from submitted YS Referral Forms, available on the JJYS website, from Probation, Schools, Department of Health and Human Services, Law Enforcement, Parent/Guardians, Community Members, Division of Child and Family Services, or Youth/Peer Courts. JJYS enrollment and service data are collected through the JJYS case management information system.

Results for this measure are updated quarterly, within 45 days after the end of the quarter.

Story Behind the Curve

DAAS: We are still obtaining a baseline for this data. There have been some inconsistencies with how the data is recorded in the Leaps database and we have been working with Leaps and training with workers so that the data is consistent. The story will be updated once there is a good baseline.

JJYS: As a result of significant Utah policy reform and practice change in 2017, Juvenile Justice and Youth Services (JJYS) now serves thousands of youth in early intervention services throughout Utah. The design of JJYS early intervention is to prevent youth from further involvement within the juvenile justice or child welfare systems when possible.

Referrals to these preventative services come from a variety of sources, including schools, probation, law enforcement, parents, among others. While JJYS cannot control who enrolls in these voluntary services, the agency deploys specific strategies to increase the rate. For example, it is the Division's goal to contact every referral by phone, within 48 hours of referral.

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