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Build and maintain DHHS as a high-quality and trusted organization

The public has trust in DHHS

The Department of Health and Human Services has the administrative infrastructure to support the department’s strategic processes for improvement, innovation, and building public trust.

DHHS Organizational Units have minimized hazard, operational and strategic risk, while maximizing the means by which their objectives can be accomplished

DHHS decision makers receive timely and accurate information; DHHS employees work in a supported environment; and there is trust in DHHS stewardship of public funds

Number of DHHS audit recommendations unresolved after one year

Current Value

59

Q4 2024

Definition

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Measure Definition

This measure reflects the number of audit recommendations that are still unresolved after one year from the date the recommendation was made.  To be resolved, a recommendation must be implemented, determined that it no longer is applicable, or show justification for why it will not be implemented.

Story Behind the Curve

Some audit recommendations may take time to implement, and as such there is not an expectation for this measure to be zero.  The goal for this measure is to have five or less unresolved recommendations at a given time. If it exceeds this amount, a decrease over time towards the goal indicates improvement. The measure had an initial jump at the beginning of the year as more audits were performed with a large number of recommendations.  These were added more quickly than recommendations were being implemented, creating an upward trend in late 2023 and early 2024.  Internal Audit devoted additional resources to the follow up effort in 2024, reducing the overall number for the past two quarters. 

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

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