Administration
95% of clients, that complete the client satisfaction survey, were extremely or very satisfied with the service they received
Current Value
63.6%
Definition
Story Behind the Curve
Due to the low number of clients that have completed the survey it is difficult to hit the target of 95%. This is the first full year that the survey has been active and will be looked at as a baseline.
Partners
What Works
Action Plan
Push weeks will occur in 2024 as well as a redesign of the survey to ensure that the information gathered from clients can assist programs in making improvements.
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.