The Department of Health and Human Services has the administrative infrastructure to support the department’s strategic processes for improvement, innovation, and building public trust. and 1 more... less...
All Utahns receive a first-in-class customer experience when engaging DHHS to ensure everyone has the opportunity to live safe and healthy lives
DHHS website customers report they are satisfied with their experience
Current Value
2.4
Definition
Line
Bar
Measure Definition
Gauges how satisfied a customer was with their web experience across all DHHS websites ("Overall, how satisfied or dissatisfied were you with your experience?") Likert scale with 1 being the lowest and 5 being the highest.
National data is not available.
Story Behind the Curve
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.