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All Utahns receive a first-in-class customer experience when engaging DHHS to ensure everyone has the opportunity to live safe and healthy lives

Utah Department of Health and Human Services

DHHS customers report they are satisfied with their experience

Current Value

3.7

Q2 2026

Definition

Measure Definition

Gauges how satisfied a customer was with their experience across all DHHS touchpoints. Likert scale with 1 being the lowest and 5 being the highest. 

National data is not available.

Story Behind the Curve

This will be updated this to reflect new indicator.

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