The "story behind the measure" helps us understand the causes and forces at work that explain the data behind the measure. The increase in available SANE nurses will increase the number of Sexual Assault Evidence Collection Kit (SAECK) collected. While we do not want the number of individuals needing these services to increase, the increase in SANE/SAECK can help with improved outcomes.

{How much or How Well} What's helping what we do? These are the positive forces at work in our strategy/program that influence how much we do or how well we do it.

{How much or How Well} What's hurting what we do? These are the negative forces at work in our strategy/program that infuence how much we do or how well we do it.

{Better Off} What's helping customer change? These are the positive forces at work in our strategy/program that influence customer change.

{Better Off} What's hurting customer change? These are the negative forces at work in our strategy/program that infuence customer change.

The following actions have been identified by our action team as ideas for what can work for this performance measure to make a difference on (priority issue).

(A) Actions and approahes identified by our action team. These are actions and approaches that we think can make a differene for this peformance measure.

(B) No-cost and low-cost ideas identified by our action team. These are no-cost and low-cost approaches that we think can make a difference for this performance measure.

(C) What your customers think would work to do better. These are actions and approaches that our customers think can make a difference for this performance measure.

(D) List of questions/research agenda. These are questions to follow-up on for this performance measure.