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Developmental Services Division Outcomes Report

DS - Intake: # of days from formal application for DS services until face-to-face or phone meeting is scheduled to discuss application process

Current Value

3.27

FY 2023

Definition

Line Bar

Story Behind the Curve

DAIL System of Care requires intial contact and screening to be within 5 days of application. NCSS continues to excel in this area by sustaining a quick response time over the past four years of data collection. The intake coordinator consistently contacts individuals who apply for services within three days. This initial meeting includes information about the application process, available services, and eligibility criteria. 

 

Partners

  • DAIL
  • Primary Care Providers 
  • HireAbility
  • Age Well
  • UVM Medical Center
  • Local High Schools
  • Department of Corrections

What Works

  • Maintaining long standing relationships with community partners
  • Strong internal communication practices 

Action Plan

NCSS will continue to work with our referring community partners and education centers to ensure access to supports and services. 

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy