Pathway to Services/LAM SPA (Montgomery County FY17)

How Well: % of surveyed callers satisfied or higher with SPA services: knowledgeable (Calculated)

87%HFY2 2017

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Story Behind the Curve
What Works
Action Plan
Data Discussion
Measurement Tool Used
Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy