Health Services

# Sick Calls (includes medical, mental health, MAT, and dental)

3,011Jun 2022

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Story Behind the Curve

This performance measure includes medical, mental health, dental, and medication-assisted treatment (MAT) sick calls made each month of FY22 (July 2021-June 2022). The total number of sick calls made in FY22 was variable, with a low of 2,860 sick calls in February 2022 and a high of 3,874 sick calls in July 2021. 

Partners

The DOC partners with a Health Services Contractor to perform the work indicated on this performance measure. Currently, the health services data are provided through the Electronic Health Record (EHR) Correctek. 

What Works
Action Plan
Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy