Health Services

# Sick Calls (includes medical, mental health, MAT, and dental)

3,011Jun 2022

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Story Behind the Curve

This performance measure includes medical, mental health, dental, and medication-assisted treatment (MAT) sick calls made each month of FY22 (July 2021-June 2022). The total number of sick calls made in FY22 was variable, with a low of 2,860 sick calls in February 2022 and a high of 3,874 sick calls in July 2021. 


The DOC partners with a Health Services Contractor to perform the work indicated on this performance measure. Currently, the health services data are provided through the Electronic Health Record (EHR) Correctek. 

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Action Plan
Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy