This data is collected using the Jersey Opinions and Lifestyle Survey which surveys a representative sample of adults in Jersey. Respondents are asked: 'As a place to live, how satisfied are you with your local neighbourhood (within five minutes’ walk of your home)?' They can choose from very satisfied; fairly satisfied; not very satisfied; or, not at all satisfied. This indicator focuses on the responses from residents of St Helier.
In 2018, 91% of adults in St Helier reported being very or fairly satisfied with their neighbourhood, with 36% being very satisfied. This compares with an Island-wide response of 96% overall satisfaction with 60% being very satisfied. This indicator deliberately focuses on tracking change in the very satisfied responses over time. Given that St Helier is home to over a third of Jersey's population, the ambition should be to improve the experience of urban living.