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Improve access and knowledge of resources for health, social and supportive services.

# 211 calls

Current Value

783

2020

Definition

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Story Behind the Curve

The 211 resource is new to Logan County and residents need to be made aware it exists and what it provides. The goal is to increase Logan County residents' knowledge of the 211 resource. In 2017, there were a total of 982 calls; 1162 calls in 2018; 1250 in 2019; and 525 in the first half of 2020.

Partners

Access and Resource Coalition, Helpline Coalition

Action Plan

  • Increase community use: identifty its existence and what this resource provides
  • Implement monthly public service announcements regarding 211
  • Phone App
  • Restructure of COLCAS (update website, user-friendly, update directory)
  • YouTube video

What We Do

Provide Information:

  • Assess 211 Quarterly Reports and determine methods to increase awareness and interaction

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

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