Healthy Families America Home Visiting (Baltimore County FY17 and Beyond - (ANNUAL)
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NUM: # of families replying they were "satisfied" with the program, as reported on the annual satisfaction survey (ANNUAL)
Current Value
32
Definition
Partners
What Works
Action Plan
Data Discussion
A total of 100% or 17 of 17 family caregivers surveyed indicated they were satisfied with service delivery in FY22. However, a change in the typical survey delivery method may have contributed to an extremely low return rate of only 17 surveys. This result must be considered in light of an extremely low survey return rate.
Definition:
Annual Satisfaction Survey: A family is considered to be “satisfied” with service when they indicate “satisfied” or “highly satisfied” on the Annual Satisfaction Survey.
Measurement Tool Used
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.