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World Class Customer Service

Vermont Care Partners

W.4 Staff feel driven to help the organization succeed

Current Value

2.0

FY 2023

Definition

Story Behind the Curve

Employees who believe they are a part of the organization and can affect its course are more likely to promote quality care and positive programming.

0 - Criteria not met (Survey not used or agency does not meet national comparison score)

1 - Criteria partially met (Agency meets the national comparison score)

2 - Criteria met (Agency exceeds the national comparison score)

 

Partners

What Works

Strategy

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