211 is a free, confidential, and accessible resource available to all people in North Carolina. It connects individuals to a wide variety of services and assistance programs, including but not limited to housing, food, healthcare, employment, utility bill support, mental health resources, and disaster relief. Whether individuals need immediate help or long-term solutions, 211 provides a comprehensive directory of local services, referrals, and guidance to help meet their needs. By dialing 211 or visiting the 211 website, people can quickly get connected to the support they need, 24/7, in both English and Spanish.

How to use this note: 

• Report Annual Progress: Summarize the progress you've made on this object (Program, Activity, Strategy, Task Force, Coalition, Policy, Clinical Care, etc.) during the calendar year. 
• Address Missing Data: If data are missing for the performance measures, use this section to explain why the data are missing, such as delays or other challenges.
• Link to "Progress in CHIPs" section of the SOTCH Report: Provide a link to this object in the "Progress on CHIPs" section of the SOTCH Report. The update provided here will serve as an important part of the SOTCH Report.