Goal 1: Ensure high-quality home and community-based services and supports including provisions for families and caregivers
Story Behind the Curve
This is a new initiative developed out of the challenges faced during the COVID-19 pandemic. Alternative modernizing methods were created during this time-period by providers, AAAs, and the State Unit on Aging. The institutionalization of the viable options for older adult services are being evaluated and implemented.
Partners
AmeriCorps Volunteer Programs, Area Agencies on Aging, Children’s Cabinet, Department of Higher Education, Department of Health, Department of Veteran’s Services, Early Childhood Education and Care Department, Farm to Table/New Mexico Grown, Governor’s Commission on Disability, Human Services Department, Indian Affairs Department, Managed Care Organizations, New Mexico State University, New Mexico Food Bank Association, Non-profit Entities, Older Americans Act Senior Service Providers, Public Education Department, Senior Olympics, University of New Mexico.
What Works
Developing new avenues for collaboration, communication, nurturing and building rapport, characterized by being flexible and innovative while creating initiatives that have a strategic planning component, detailed action steps, crucial review and revision, implementation, monitoring, then analyzing and normalizing the revised initiative ensuring the modernization of the Aging and Long-Term Services Department policy requirements.
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Implement and approve updated policies and procedures annually. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) |
2022 – Drafted, pending review from Policy Division and OGC |
|
Update policies and rules to align with alternative service delivery models. |
☒ 2022 |
☒ Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) |
2022 – Drafted, pending review from Policy Division and OGC |
|
Optimize the Area Plan Guidance to ensure compliance with this State Plan and policies and procedures. |
☒ 2022 |
☒ Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) |
2022 – Drafted, pending review from Policy Division and OGC |
|
AAAs and Providers will complete the certification for Medicaid eligibility and submit billing for reimbursable services. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) |
2022 - Adult Day Cohort established, AAA assistance with Medicaid/ABCB application, pending HSD/MCO review, and approved billable status completion |
|
Update and implement the consumer assessment/reassessment tool. |
☒ 2022 |
☒ Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) |
2022 - OAAPS data point requirement issued to AAAs in the 2021 Area Plan guidance |
|
Update and test the emergency preparedness plan. |
☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) |
2022 - Emergency Preparedness requirement issued to the AAAs in the 2021 Area Plan guidance and FY22 contract language changes |
|
Expand and improve the program design framework to guide innovative and model projects. |
☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ January FFY22 (10/1/2021–9/30/2022) |
2022 - Innovative service plan issued in 2021 Area Plan guidance and FY22 contract language changes |
Story Behind the Curve
Information and Assistance is a service that:
- provides the individuals with current information on opportunities and services available to the individuals within their communities, including information relating to assistive technology;
- assesses the problems and capacities of the individuals;
- links the individuals to the opportunities and services that are available;
- to the maximum extent practicable, ensures that the individuals receive the services needed by the individuals, and are aware of the opportunities available to the individuals, by establishing adequate follow-up procedures; and
- serves the entire community of older individuals, particularly—
- older individuals with greatest social need;
- older individuals with greatest economic need; and
- older individuals at risk for institutional placement.
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Expand the visibility of State- Funded and OAA programs at the state, AAA, and local levels through outreach and promotion efforts by increasing the number of events and activities. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Quarterly Reporting Month ↓ January, April, July, October SFY22 (7/1/2021–6/30/2022) |
2022 – Plan, develop schedule, and complete annual events/activities |
Story Behind the Curve
Services or activities that provide or arrange for the travel, including travel costs, of individuals from one location to another. Assisted Transportation also includes escort or other appropriate assistance for a person who has difficulties (physical or cognitive) using regular vehicular transportation.
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Story Behind the Curve
Title III-B of the Older Americans Act (OAA) is a key federal response to the problems of the current long-term care system. Supportive Services, provide critical information and case management services in addition to direct funding of community-based services for individuals who otherwise might go without needed assistance. The overall purpose of the Title III-B program is to help older persons and their family members maintain their health and live independently in the community for as long as possible.
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Story Behind the Curve
Provided by local senior nutrition programs, these services include heathy home-delivered meals and meals served in group settings, such as senior centers and faith-based locations. In addition, the programs provide a range of services including nutrition screening, assessment, education, and counseling. Nutrition services also provide an important link to other supportive in-home and community-based supports such as homemaker and home-health aide services, transportation, physical activity and chronic disease self-management programs, home repair and modification, and falls prevention programs.
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Important notes
Data Source: https://www.americashealthrankings.org/learn/reports/2022-senior-report/state-summaries-new-mexico
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Provide ongoing technical assistance as well as host at least one meeting per year with the AAAs and nutrition providers to share best practices, lessons learned, older adult’s dietary needs/restrictions, culturally appropriate menus, consumer choice and local purchasing. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ July SFY22 (7/1/2021–6/30/2022) |
2022 – Conference on Aging and TIPS Training |
|
Develop an annual advertising platform to promote OAA services: collaborate with other state agencies/campaigns, marketing materials, social media focused on nutrition and food insecurity and targeted to the culturally diverse communities in NM. |
☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ July SFY23 (7/1/2022–6/30/2023) |
SFY 2023 |
|
Provide one training per year to the AAA’s and nutrition providers, led by a registered, licensed dietitian to address meal pattern requirements of the OAA to assure delivery of nutritious meals and to promote increased use of fresh fruits and vegetables. |
☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ July SFY23 (7/1/2022–6/30/2023) |
SFY 2023 |
Story Behind the Curve
Provided by local senior nutrition programs, these services include heathy home-delivered meals and meals served in group settings, such as senior centers and faith-based locations. In addition, the programs provide a range of services including nutrition screening, assessment, education, and counseling. Nutrition services also provide an important link to other supportive in-home and community-based supports such as homemaker and home-health aide services, transportation, physical activity and chronic disease self-management programs, home repair and modification, and falls prevention programs.
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Implement the GSD state price agreement with providers in FY 2023 |
☒ 2023 |
☒ Annually Reporting Month ↓ July SFY23 (7/1/2022–6/30/2023 |
SFY 2023 |
Story Behind the Curve
Provided by local senior nutrition programs, these services include heathy home-delivered meals and meals served in group settings, such as senior centers and faith-based locations. In addition, the programs provide a range of services including nutrition screening, assessment, education, and counseling. Nutrition services also provide an important link to other supportive in-home and community-based supports such as homemaker and home-health aide services, transportation, physical activity and chronic disease self-management programs, home repair and modification, and falls prevention programs.
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
ALTSD to provide training to AAAs and senior service providers on the options and benefits of “fee for service” nutrition models. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Month ↓ July SFY22 (7/1/2021–6/30/2022) |
Quarterly meetings – utilize the national nutrition and aging resource center |
Story Behind the Curve
Activities related to the prevention and mitigation of the effects of chronic disease (including osteoporosis, hypertension, obesity, diabetes, and cardiovascular disease), alcohol and substance abuse reduction, smoking cessation, weight loss and control, stress management, falls prevention, physical activity, and improved nutrition). Activities must meet ACL/AoA’s definition for an evidence-based program, as presented on the ACL website.
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Contract with Title III D providers to hold virtual workshops that adhere to evidence-based standards. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Semi-Annually Reporting Months ↓ January, July SFY22 (7/1/2021–6/30/2022) |
AAA report on virtual workshops and monitoring of evidence-based requirements |
Story Behind the Curve
While the Aging Network has always been involved in meeting the needs of care recipients and caregivers, by creating the National Family Caregiver Support Program, Congress explicitly recognized the important role that family caregivers occupy in our nation’s long-term services and supports system. As of the 2016 Reauthorization of the Older Americans Act, the following specific populations of caregivers are eligible to receive services:
- Adult family members or other informal caregivers age 18 and older providing care to individuals 60 years of age and older
- Adult family members or other informal caregivers age 18 and older providing care to individuals of any age with Alzheimer’s disease and related disorders
- Older relatives (not parents) age 55 and older providing care to children under the age of 18; and
- Older relatives, including parents, age 55 and older providing care to adults ages 18-59 with disabilities
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is also committed to serving caregivers of older adults, people with disabilities and grandparents caring for children. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Create and market the Caregiver Resource Center within the Aging and Disability Resource Center (ADRC). |
☒ 2023 ☒ 2024 |
☒ Annually Reporting Months ↓ July SFY23 (7/1/2022–6/30/2023) |
OADC/AND creating plans to align with ADRC |
|
Inventory and support training programs for family caregivers, particularly those that are evidence-based or have been tested and demonstrated to be effective. Ensure that information, including schedules, for such programs is aggregated and made easily accessible to family caregivers. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Quarterly Reporting Month ↓ January, April, July, October SFY22 (7/1/2021–6/30/2022) |
2022 Alzheimer’s State Plan developed. Coordinate with AAAs on annual surveys. |
|
Develop and implement an easily searchable website, organized around family (informal) caregiver needs, which will connect caregivers to relevant online resources, training, support, and planning tools. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY23 (7/1/2022–6/30/2023) |
2022 Alzheimer’s State Plan developed. OADC coordinating with AND. |
|
Create a matrix of current care coordination systems to determine locations, eligibilities, cost, duplications and identification of barriers and gaps. Develop strategies to link these systems. |
☒ 2023 |
☒ Annually Reporting Months ↓ July SFY23 (7/1/2022–6/30/2023) |
Service Gap table/CHW implementation |
Story Behind the Curve
Aging and Long-Term Services Department is exploring funding opportunities as well as partnerships with other Departments and Agencies to develop a robust falls prevention program in New Mexico. Falls are the leading cause of both fatal and nonfatal injuries for people 65 years of age and older. Every 14 seconds, an older adult is seen in an emergency department for a fall-related injury.
Partners
Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers, as well as the New Mexico Department of Health and other State Agencies
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Provide workshops semi-annually for dissemination and promotion of the programming to NM older adults and adults with disabilities. (At the provider level incorporate in the area plan guidance.) |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
AAA bi-annual and annual report |
|
Implement the marketing plan that promotes evidence-based programming. |
☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY23 (7/1/2022–6/30/2023) |
Conference on Aging/videos and marketing campaign—AAA marketing campaign |
|
Implement the outreach strategy to the Tribes and Pueblos. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Conference on Aging and marketing campaign AND/OIEA coordination |
|
Provide information on evidence-based training resources to the ADRC staff. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
CoA and division trainings. Provide them a copy of AAA/service providers |
Story Behind the Curve
For many years ALTSD has heard from the Tribes and Pueblos that having access to Title III funding is critical. The New Mexico State Plan on Aging establishes objectives, strategies and performance measures that directly respond to this significant request.
Partners
Area Agencies on Aging, New Mexico Tribes, Pueblos, and Nations
Who We Serve
Native Elders and Caregivers
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Participate in annual Tribal Consultation meetings and share outcomes with the AAAs. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
|
|
Facilitate meetings held with AAAs, Title VI directors and Tribal stakeholders on an annual basis. The first facilitated meeting will take place prior to the release of Area Plan Guidance in late 2021. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Facilitated meeting August 25, 2021 and issue of the 2021 AAA Area Plan guidance |
|
Require AAA directors to document that agency staff have completed American Indian cultural awareness training. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Pending Secretary reach to Indian Affairs |
|
Develop an internal documentation system to track ALTSD staff’s successful completion of the training. |
☒ 2022 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Pending - AND |
|
Include the requirement for cultural awareness training in the Area Plan Guidance. |
☒ 2022 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Pending Secretary reach to Indian Affairs |
Story Behind the Curve
For many years ALTSD has heard from the Tribes and Pueblos that having access to Title III funding is critical. The New Mexico State Plan on Aging establishes objectives, strategies and performance measures that directly respond to this significant request.
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
Tribal Elders and Caregivers
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Monitor progress of the contracting functions of the AAAs |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
RFP release – notification – complete NCNMEDD/NMAAA and Albuquerque AAA |
Story Behind the Curve
Health care in the United States continues to undergo rapid change, presenting both opportunities and challenges for community-based aging and disability organizations (CBOs). These organizations meet many health care related needs of people with disabilities and older adults, such as addressing nutrition issues, providing transportation to medical appointments, assisting with vaccine access, and providing personal assistance with daily activities, allowing people to live in their own homes. Demand for CBO assistance with these “social determinants of health” continues to grow, but funding and other resources for these community organizations are often scarce.
The Administration for Community Living, with public and private partners, has worked to strengthen aging and disability CBOs from the inside by helping them build their business skills and enhance their effectiveness, efficiency, and sustainability. ALTSD is partnering with the Aging and Disability Business Institute to prepare and train the New Mexico Aging Network to become more financially and programatically sustainable.
Partners
Aging and Disability Business Institute, Area Agencies on Aging, providers of services and community based organizations.
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Add Medicaid/Medicare Provider requirements in the AAA contracts |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
AND |
|
Complete a statewide aging plan with the MCOs. |
☒ 2023 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
2023 |
Partners
New Mexico Department of Health, Managed Care Organizations, Area Agencies on Aging, State and Older Americans Act Senior Service Providers including Tribal Senior Service Providers
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Maximize billing opportunities with Medicaid services by working with MCOs. |
☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
2023 |
Story Behind the Curve
The Aging and Long-Term Services Department (ALTSD) aims to ensure high-quality home and community-based services and supports are provided to older New Mexicans, including provisions for families and caregivers. Access to legal assistance and advocacy for older adults and adults with disabilities is one of the necessary services and supports required under the Older Americans Act (OAA) and an important aspect of ALTSD’s mission. Currently, New Mexico has one legal services provider serving the Metro Planning and Service Area (PSA), and two providers who have contracts with ALTSD for the state. In New Mexico, there is a shortage of lawyers, particularly in the rural and frontier areas. ALTSD is working to expand direct legal services and representation in those areas. To do so, ALTSD is looking to expand current contracts with providers, either through the AAAs or through ALTSD directly, to increase capacity. ALTSD or the AAAs will look to new and existing partners for growth.
Partners
ALTSD partners with Metro AAA who contracts with the Senior Citizens’ Law Office (SCLO), and ALTSD directly contracts with the Legal Resources for the Elderly Program (LREP) and Pegasus Legal Services (Pegasus) for legal services. Non-Metro AAA is also another potential partner for contracting with legal service providers as contemplated by the OAA.
What Works
Constant communication and consultation with AAAs and current legal service providers is necessary for identifying gaps in service delivery and addressing any issues the providers are encountering. Monthly and annual reports are provided to ALTSD, with on-site monitoring happening once a year as well. New reporting requirements will further assist ALTSD, the AAAs, and the providers with determining additional legal services needed by older adults and the specific populations needing those services.
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Hold at least one meeting annually with each of the Area Agencies on Aging and each legal services provider to discuss their services, the potential for growth of services, and strategy for meeting the legal needs of older New Mexicans. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ October FFY22 (7/1/2021–6/30/2022) |
Ongoing meetings and open communication throughout year. Monthly reports received and on-site monitoring annually. Communication with SCLO 8/13/2020 and 9/29/2020, and Metro AAA 10/7/2021. On-site monitoring for LREP 6/6/2022 and Pegasus 6/27/2022. Completed – Hold at least one meeting annually. |
Story Behind the Curve
The Aging and Long-Term Services Department (ALTSD) aims to ensure high-quality home and community-based services and supports are provided to older New Mexicans, including provisions for families and caregivers. Access to legal assistance and advocacy for older adults and adults with disabilities is one of the necessary services and supports required under the Older Americans Act (OAA) and an important aspect of ALTSD’s mission. Currently, New Mexico has one legal services provider serving the Metro Planning and Service Area (PSA), and two providers who have contracts with ALTSD for the state. The provider partnered with the Metro AAA provides monthly and annual reports to the AAA, which are then forwarded to ALTSD. The providers who have contracts with ALTSD have been reporting data to ALTSD monthly and annually since the execution of their contracts. Data has been limited, however, and ALTSD expects that the new SPR/OAAPS data reporting requirements will assist in better identifying legal services needed by New Mexicans and the specific populations needing those services. To that end, ALTSD is requiring Title III new SPR/OAAPS data reporting of all legal services providers, regardless of whether they receive Title III funds.
Partners
ALTSD partners with Metro AAA who contracts with the Senior Citizens’ Law Office (SCLO), and ALTSD directly contracts with the Legal Resources for the Elderly Program (LREP) and Pegasus Legal Services (Pegasus) for legal services. Non-Metro AAA is also another potential partner for contracting with legal service providers as contemplated by the OAA.
What Works
Constant communication and consultation with AAAs and current and potential legal service providers is necessary for identifying gaps in service delivery and addressing any issues the AAAs and providers are encountering. Monthly and annual reports are provided to Metro AAA and ALTSD, with on-site monitoring happening once a year as well. New reporting requirements will further assist ALTSD and the providers with determining additional legal services needed by older adults and the specific populations needing those services. Providers have received or will receive information and training on the new reporting requirements to assist in their implementation.
What We Do
- Support aging in place-providing services in homes and communities
- Support caregivers
- Combat senior hunger
- Encourage healthy and productive aging
- Build and sustain capabilities to meet emerging needs and challenges
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Hold at least one meeting annually with each of the participating Area Agencies on Aging and each legal services provider to ensure they are prepared for the new data collection requirements. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Communication with SCLO 8/13/2020 and 9/29/2020. Communication with Metro AAA 10/7/2021. For 2022 reporting season – completed, November 2022 Completed – Hold at least one meeting annually. |
Story Behind the Curve
The planning for the CHW/PSPs is under way. Older Workers will be hired and trained to be community health workers and peer support workers for home-bound older adults.
This new project to train and place Community Health Workers (CHWs) and Peer Support Workers (PSWs) with home-bound, repeat and/or long-term clients of Older Americans Act programs is still in the planning phase.
Partners
Employment Programs Bureau
Older Workers hired and trained
Adult Protective Services Community Engagement Specialists
Area Agencies on Aging
Local Senior Centers
Local Health Care Providers Home-bound Older Adults
The Aging and Disability Resource Center
Home-bound older adults
Others
What Works
The Employment Programs Bureau will recruit, hire, train and support older adults as community health workers and peer support workers. Adult Protective Services Community Engagement Specialists will mentor these older adults. The Aging and Disability Resource Center, Area Agencies on Aging, local senior centers and local health care providers will provide referrals of home-bound older adults in need of services.
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Story Behind the Curve
The Workforce Innovation and Opportunity Act (WIOA) requires that the ALTSD, as a provider of Senior Community Service Employment Program (SCSEP) services, collaborate with all other federally funded workforce services in New Mexico. This collaboration resulted in a comprehensive state workforce plan in 2020. This plan was updated in 2022. The plan includes an appendix specifically outlining employment services for older adults.
Partners
- The Employment Programs Bureau
- The Department of Workforce Solutions
- The Division of Vocational Rehabilitation
- The Commission for the Blind
- Adult Basic Education providers
- Local Workforce Development Boards
- Others
What Works
The requirement of a state workforce plan brings all the partners together to share resources, data and client referrals.
Who We Serve
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
How We Impact
Provide accessible, integrated services to older adults, adults with disabilities, and caregivers to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Design Specification: Non-Data Driven Measure
|
Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
|
Use evaluation data to collaborate with DWS in developing age-friendly services and training that continually improves the program. |
☒ 2022 ☒ 2023 ☒ 2024 ☒ 2025 |
☒ Annually Reporting Months ↓ July SFY22 (7/1/2021–6/30/2022) |
Collaborated with DWS on the State Workforce Plan, contributed an appendix outlining a plan for serving older adults Plan - Develop Services -Evaluate - Incorporate evaluation into plan |
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