Goal 2: Implement evidenced-based services to establish a continuum of care and supports in the community that improve autonomy, choice, and outcomes to consumers
Story Behind the Curve
The SMP Program provided 181 education and outreach events to senior centers and other Aging Network Partner to help prevent health care fraud. Provided education and outreach to the general public, including older persons and their families and caregivers.
Partners
Partnering with NM Area Agencies on Aging and Indian Area Agency, religious ministries (Statewide), AARP, Heconomics, The New Mexico Alliance of Health Councils, NM Department of Health, NM Retiree Healthcare Authority, Educational Retirement Board, Office of the Attorney General, and Office of Superintendent of Insurance, Mobile Integrated Healthcare Program with the City of Las Cruces, New Mexico Health Navigators (Statewide), NM AARP (Statewide), Oasis Albuquerque, University of New Mexico Osher Lifelong Learning Institute (OLLI), Albuquerque, NM Western Institute for Lifelong Learning (WILL). Silver City, NM, New Mexico Office of Indian Elder Affairs (OIEA) (Statewide), NM Alliance of Health Councils (Statewide), NM Retiree Health Care Authority (Statewide), UNM Veteran’s Upward Bound Program (Northern NM), New Vistas-Centers For Independent Living (NE), The Ability Center (SW), NM State Police (Statewide), Taos Pueblo HHS (NE), San Ildefonso HHS (NE) and University of New Mexico - Community Health Workers (OC).
What Works
The pandemic has exacerbated the challenge to reach out to seniors the SMP program adapted outreach services through technology by providing victual presentations.
What We Do
The SMP mission is to empower and assist Medicare beneficiaries, their families, and caregivers, to prevent, detect, and report suspected healthcare fraud, errors, and abuse through outreach, counseling, and education. SMPs work to resolve beneficiary complaints of potential healthcare fraud in collaboration with state and federal partners.
How We Impact
Nationally, each year, the Office of the Inspector General (OIG) completes an annual performance report on the SMP projects. The 2021 OIG SMP Performance Report documents the following outcomes for 2021 activities:
- Community Outreach Events: SMP projects reached 556,980 people through 12,660 group outreach and education events.
- One-on-One Counseling: SMP projects held more than 239,625 individual counseling sessions with, or on behalf of, Medicare beneficiaries regarding potential fraud, errors, or abuse.
- Expected Medicare Recoveries: SMP Projects reported $2.5 million in expected Medicare recoveries.
Story Behind the Curve
The SHIP Program reached 14,324 individuals of Medicare beneficiaries who received benefits and individuals who were screened for low-income subsidy program, including assistance in completion an application to help pay for premiums and lower drug costs.
Partners
Partnering with NM Area Agencies on Aging and Indian Area Agency, religious ministries (Statewide), AARP, The New Mexico Alliance of Health Councils, NM Department of Health, NM Retiree Healthcare Authority, Educational Retirement Board, Office of the Attorney General, and Office of Superintendent of Insurance, Mobile Integrated Healthcare Program with the City of Las Cruces, New Mexico Health Navigators (Statewide), NM AARP (Statewide), Oasis Albuquerque, University of New Mexico Osher Lifelong Learning Institute (OLLI), Albuquerque, NM Western Institute for Lifelong Learning (WILL). Silver City, NM, New Mexico Office of Indian Elder Affairs (OIEA) (Statewide), NM Alliance of Health Councils (Statewide), NM Retiree Health Care Authority (Statewide), UNM Veteran’s Upward Bound Program (Northern NM), New Vistas-Centers For Independent Living (NE), The Ability Center (SW), NM State Police (Statewide), Taos Pueblo HHS (NE), San Ildefonso HHS (NE) and University of New Mexico - Community Health Workers (OC).
What Works
Provided community information and education events to include topics related to Medicare, Medicaid, Medicare Fraud/Abuse/Errors, other benefits and public assistance programs. Working with Medicare Improvement for Patients and Providers Act (MIPPA) grantees in state to develop quarterly enrollment events. Partnering with Rural and Frontier partners to connect New Mexicans in underserved areas with resources. Collaborating with AAA and OIEA to develop relevant vital programming. Expanding virtual presentations of Medicare 101 workshops to include hybrid in-person events. Launching virtual/Facebook live/ other social media monthly minute presentation in English and Spanish.
What We Do
SHIP is a national program that offers one-on-one assistance, counseling, and education to Medicare beneficiaries, their families, and caregivers to help them make informed decisions about their care and benefits. SHIP services support people with limited incomes, Medicare beneficiaries under the age of 65 with disabilities, and individuals who are dually eligible for Medicare and Medicaid.
The SHIP mission is to empower, educate, and assist Medicare-eligible individuals through objective outreach, counseling, and training. The SHIP vision is to be the known and trusted community resource for Medicare information.
Story Behind the Curve
Reached 14,324 individuals of Medicare beneficiaries who received benefits and individuals who were screened for low-income subsidy program, including assistance in completion an application to help pay for premiums and lower drug costs.
Partners
Partnering with NM Area Agencies on Aging and Indian Area Agency, religious ministries (Statewide), AARP, The New Mexico Alliance of Health Councils, NM Department of Health, NM Retiree Healthcare Authority, Educational Retirement Board, Office of the Attorney General, and Office of Superintendent of Insurance, Mobile Integrated Healthcare Program with the City of Las Cruces, New Mexico Health Navigators (Statewide), NM AARP (Statewide), Oasis Albuquerque, University of New Mexico Osher Lifelong Learning Institute (OLLI), Albuquerque, NM Western Institute for Lifelong Learning (WILL). Silver City, NM, New Mexico Office of Indian Elder Affairs (OIEA) (Statewide), NM Alliance of Health Councils (Statewide), NM Retiree Health Care Authority (Statewide), UNM Veteran’s Upward Bound Program (Northern NM), New Vistas-Centers For Independent Living (NE), The Ability Center (SW), NM State Police (Statewide), Taos Pueblo HHS (NE), San Ildefonso HHS (NE) and University of New Mexico - Community Health Workers (OC).
What Works
Provided community information and education events to include topics related to Medicare, Medicaid, Medicare Fraud/Abuse/Errors, other benefits and public assistance programs. Working with Medicare Improvement for Patients and Providers Act (MIPPA) grantees in state to develop quarterly enrollment events. Partnering with Rural and Frontier partners to connect New Mexicans in underserved areas with resources. Collaborating with AAA and OIEA to develop relevant vital programming. Expanding virtual presentations of Medicare 101 workshops to include hybrid in-person events. Launching virtual/Facebook live/ other social media monthly minute presentation in English and Spanish.
What We Do
The Medicare Improvement for Patients and Providers Act (MIPPA) program helps Medicare beneficiaries with limited income and assets learn about programs that may save them money on their Medicare costs. Through MIPPA, ACL provides grants to states and tribes to support targeted outreach and education to eligible Medicare beneficiaries, especially those who are:
- Low-income with limited resources
- Residents of rural areas
- Members of American Indian, Alaskan Native, and Native Hawaiian communities
- People with disabilities under age 65
- Speakers of English as a secondary language
How We Impact
Story Behind the Curve
| House Bill 175—Cultural Outreach Campaigns for Alzheimer's Disease was presented for consideration in the 2022 Legislative Session. The ask was for $400,000 from the Kiki Saavedra Senior Dignity Fund to improve outreach campaigns in native american tribal communities. The legislation was not passed. |
What Works
Re-establishment of partnerships continues to be developed by the OADC, and additional information on the website should be developed and added during the next reporting period.
Who We Serve
Caregivers
Design Specification: Non-Data Driven Measure
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Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
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Create, distribute, and collect dementia survey data 1 time per year to inform ALTSD and stakeholders about the status of Alzheimer’s care and services in NM. (Track the number of survey responses. This will establish a baseline for 2023.) |
☒ 2023 |
☒ Annually Reporting Months ↓ July SFY23 (7/1/2023–6/30/2023) |
First step completed - Alzheimer’s State Plan has been developed. |
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Update Alzheimer’s support service list 12 times per year on the ALTSD website. |
☒ 2023
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☒ Monthly SFY23 (7/1/2022–6/30/2023)
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For the time period of 7/1/2022 - 11/30/2022, the ALTSD website has been monitored 2 times, with information being relevant as it exists. The New Mexico State Plan for Alzheimer's Disease and Other Dementias 2022-2025 was posted on the ALTSD website on 7/15/2022. Additional programmatic information will be updated as it is available. |
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Conduct evidence-based caregiver training targeting the NM Tribes, Pueblos, and Nations 2 times per year. |
☒ 2023 |
☒ Semi-Annual Reporting Months ↓ June, December SFY23 (7/1/2023–6/30/2023) |
First step completed - Alzheimer’s State Plan has been developed. Beginning to coordinate with OIEA. |
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The State Dementia Plan Leadership Team will submit advocacy recommendations 1 time per year, prior to the legislative session, to the ALTSD Office of the Secretary. |
☒ 2022 |
☒ Quarterly Reporting Month ↓ January, April, July, October SFY22 (7/1/2021–6/30/2022) |
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Story Behind the Curve
With the development of the New Mexico State Plan for Alzheimer's Disease and Other Dementias (2022–2025) which was released in July 2022, one of the goals is to become a Dementia Friendly/Dementia Capable State. Currently the Office of Alzheimer's and Dementia Care (OADC) is preparing a Request for Proposal for new programs. Included in this RFP is the Goal above mentioned. Additionally, the OADC has been able to secure (2) Administration for Community Living Grants—the Lifespan Respite Care Grant for New States and the Alzheimer's Disease Program Initiatives Grant for New States (ADPI). Through the ADPI Grant, additional efforts to become a "Dementia Friendly-Dementia Capable State" will be addressed. It is anticipated that the implementation of this initiative will be started toward the end of SFY 2022—early SFY 2023.
Partners
Administration for Community Living—Lifespan Respite Care Program—Administration for Community Living—Alzheimer's Disease Programs Initiative—ARCH National Respite Network and Resource Center—New Mexico Caregiver Coalition—New Mexico Department of Health—Office of Community Health Workers; Caregiver Criminal History Program (CCHSP)—CL Hoskins & Associates—Coop Consulting, Inc.; Michael Coop— RTI International—International Association for Indigenous Aging (IA2).
What Works
The ability to develop new programs and initiatives, collaboration at the local, state and national levels and having motivated partners who believe in the programs and initiatives and who can help move projects forward and the ability to obtain start-up funding for programs and services for the Citizens of New Mexico.
Design Specification: Non-Data Driven Measure
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Design Specification: Non-Data Driven Measure |
Performance Dates |
Frequency of Reporting |
Actions Taken/Results |
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Provide active support and resources to community(ies) currently working toward being recognized as a Dementia Friendly Community. Assist with developing two communities in New Mexico in becoming recognized as Dementia Friendly Community. Conduct at least two specialized dementia friendly training events in New Mexico Communities. |
☒ 2022 |
☒ Quarterly Reporting Month ↓ January, April, July, October SFY22 (7/1/2021–6/30/2022) |
First step completed - Alzheimer’s State Plan has been developed. |
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Create a minimum of two New Mexico focused age and dementia-friendly toolkits to be utilized by a minimum of three community agencies. |
☒ 2023 |
☒ Quarterly Reporting Month ↓ January, April, July, October SFY23 (7/1/2022–6/30/2023) |
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